Downloads & Refunds

Download Policy
 

Thank you for shopping at Kennet Bath - The List. We want to ensure your satisfaction with your purchases, and we have outlined our downloads and refunds policy below. Please read it carefully before making a purchase.
 

Downloads
 

1. Digital Products: We offer a digital e-book and a Audio book version, available for download after purchase.
    

2. Delivery: Once your purchase is complete and payment is confirmed, you will receive a confirmation email containing instructions on how to download the purchased digital product(s).
    

3. Access and Availability: You will have access to the downloadable product through your account on our webshop or via a secure download link provided in the email.
    

4. Responsibility: It is your responsibility to ensure that your computer or device meets the necessary requirements for downloading and accessing the purchased digital product.
    

Refunds
 

1. Eligibility: We strive to provide high-quality products and services. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

   • The request for a refund is made within 7 days from the date of purchase.

   • The product has not been downloaded or accessed.
      

2. Non-Refundable Products: Certain products may be excluded from our refund policy due to their nature, such as personalized or customized digital content.
    

3. Refund Process: To request a refund, please contact our customer support team via, see contact. Provide your order details and a clear explanation of the reason for your refund request. We will review your request and respond within a reasonable timeframe.
    

4. Refund Method: If your refund request is approved, we will process the refund using the same payment method used for the original purchase, unless otherwise mutually agreed upon.
    

5. Non-Transferable: Refunds are non-transferable and apply only to the original purchaser.
    

Exceptions and Modifications
 

Kennet Bath - The List, reserves the right to make exceptions to this policy on a case-by-case basis or modify the policy as necessary. Any changes to this policy will be updated on our website.