Downloads & Refunds
Download Policy
Thank you for shopping at Kennet Bath - The List. We want to ensure your satisfaction with your purchases, and we have outlined our downloads and refunds policy below. Please read it carefully before making a purchase.
Downloads
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Digital Products: We offer a digital e-book and a Audio book version, available for download after purchase.
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Delivery: Once your purchase is complete and payment is confirmed, you will receive a confirmation email containing instructions on how to download the purchased digital product(s).
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Access and Availability: You will have access to the downloadable product through your account on our webshop or via a secure download link provided in the email.
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Responsibility: It is your responsibility to ensure that your computer or device meets the necessary requirements for downloading and accessing the purchased digital product.
Refunds
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Eligibility: We strive to provide high-quality products and services. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:
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The request for a refund is made within 7 days from the date of purchase.
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The product has not been downloaded or accessed.
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Non-Refundable Products: Certain products may be excluded from our refund policy due to their nature, such as personalized or customized digital content.
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Refund Process: To request a refund, please contact our customer support team via, see contact. Provide your order details and a clear explanation of the reason for your refund request. We will review your request and respond within a reasonable timeframe.
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Refund Method: If your refund request is approved, we will process the refund using the same payment method used for the original purchase, unless otherwise mutually agreed upon.
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Non-Transferable: Refunds are non-transferable and apply only to the original purchaser.
Exceptions and Modifications
Kennet Bath - The List, reserves the right to make exceptions to this policy on a case-by-case basis or modify the policy as necessary. Any changes to this policy will be updated on our website.