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Store Policy

Customer Care

Thank you for choosing our webshop for your digital downloads. To ensure a smooth and enjoyable experience, we have outlined our Download Policy below. By accessing and using our webshop, you agree to comply with the terms and conditions stated herein.

  1. Product Availability:  Our webshop offers the book The List for download, it is an e-book. 

  2. Payment and Delivery:  a. To initiate a download, you must complete the payment process through our secure payment gateway. b. Upon successful payment, you will receive an email confirmation with download instructions and any relevant license keys or activation codes. c. Please ensure that the email address provided during the purchase is accurate and accessible. d. In some cases, the download may be available directly on the webshop after completing the payment.

  3. Downloading and Usage: a. You may download purchased digital products for personal use only. Redistribution or sharing of downloaded files is strictly prohibited, unless explicitly permitted by the product's licensing terms. b. It is your responsibility to ensure compatibility of the downloaded products with your device's specifications and software requirements. c. We recommend that you create backups of downloaded files to prevent data loss or accidental deletion. d. In case of any technical issues with the download or installation process, please contact our customer support for assistance.

  4. Refunds and Returns:  a. Due to the nature of digital downloads, we generally do not offer refunds or returns unless required by applicable consumer protection laws. b. If you encounter any issues with a downloaded product, such as file corruption or incomplete content, please contact our customer support within a reasonable timeframe, providing relevant details. We will investigate the matter and, if necessary, provide a replacement or refund as determined by our evaluation.

  5. Intellectual Property:  a. All digital products available on our webshop are protected by copyright laws and intellectual property rights. Any unauthorized reproduction, distribution, or modification of these products is strictly prohibited. b. By purchasing and downloading our products, you acknowledge that you are granted a non-exclusive, non-transferable license to use the products in accordance with the applicable licensing terms.

Please read and familiarize yourself with our Download Policy before making any purchases. If you have any questions or require further clarification, our customer support team is ready to assist you. We appreciate your cooperation and hope you enjoy your downloads from our webshop.

Thank you for choosing our webshop!

Kennet Bath - The List 

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